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All Captio products are 100% guaranteed. If you are not satisfied with your product for any reason, return it and we will gladly provide a refund or replacement. Returns are accepted within 60 days of the date of purchase. Please ship your product to:
Captio Corporation
Customer Service
80 Santa Clara Avenue
San Francisco, CA 94127
Please send a letter with your product that includes the following information:
Name
Address
Phone Number
Email Address
Reason for Return
Action to be Taken (Refund or Replacement)
If you choose to receive a refund, we will promptly credit your card upon receipt of the returned item and will send you an email or written confirmation. Shipping and handling charges are refundable only if the return is due to our error.
If you have any questions, please call us weekdays at 800.475.4365 from 8:00 a.m. to 5:00 p.m. PST. Or email us at service@captio.com.
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